How to Claim Your Audiomack Artist Profile?

How to Claim Your Audiomack Artist Profile?

Audiomack is the streaming platform African artists can't afford to ignore.

Afrobeats lives here. Amapiano lives here. Highlife, hip-hop, drill, R&B — the African diaspora discovers new music on Audiomack before most other platforms even know it exists. Millions of listeners across Lagos, Accra, Nairobi, and beyond open this app every single day looking for the next sound.

If your music is already on Audiomack through SongDis, your profile is there too. But it's empty. Unclaimed. A placeholder waiting for you.

Claiming it takes one DM. Here's how to do it right.


Before You Start — What You Need

Three things:

  1. Your music must be live on Audiomack. If you distributed through SongDis, it's already there. Search your artist name in the Audiomack app to confirm.
  2. An active Instagram account — this is how Audiomack verifies your identity. Your Instagram handle should match, or clearly relate to, your artist name.
  3. An email address you want to use for your Audiomack artist account. It should not already be tied to another Audiomack profile.

One important rule: Only the artist can claim the profile. Managers, labels, and reps can't do this on your behalf. Audiomack needs to hear from you directly.


The Three Levels of Audiomack Status

Before we go further, it helps to know what you're working toward. Audiomack has three levels:

1. Claimed profile — You own your page. You can update your photo, bio, socials, and upload directly. This is what we're doing today.

2. Authenticated (grey check) — Audiomack has confirmed you're a serious, real creator. Unlocks the Creator Dashboard and better algorithm visibility. You apply for this after claiming.

3. Verified (orange check) — Reserved for established artists. This is not something you apply for. Audiomack's editorial team awards it based on performance and cultural impact.

Most people confuse "claimed" with "verified." They're not the same. Start with the claim. The rest comes later.


Step 1: Find Your Audiomack Profile URL

Open the Audiomack app or go to audiomack.com on your browser.

Search for your artist name. Find the profile that matches your SongDis releases — the one with your songs on it. Tap it.

Copy the URL. It'll look something like this:

https://audiomack.com/your-artist-name

Save it somewhere you can paste from in the next step.


Step 2: Open Instagram and find @audiomackartist.

This is the part that surprises people. Audiomack doesn't run the claim process through a form or a portal. They do it through Instagram DM.

Open Instagram. Search: @audiomackartist

Make sure you're sending the DM from your official artist Instagram account—the one with your artist name, your photos, and your music content. Not a personal account. Not a fan page.


Step 3: Send the Claim DM

Your DM needs to include exactly these four things:

  1. The URL of your unclaimed Audiomack profile (the one you copied in Step 1)
  2. The name of your distributor — that's SongDis
  3. The name of your most recent release
  4. The email address you want registered to your Audiomack account

Here's a clean template you can copy, fill in, and send:

Hi Audiomack team,

I'd like to claim my artist profile. Here are my details:

  • Profile URL: [paste your Audiomack URL]
  • Most recent release: [song or EP title]
  • Email for the account: [your email address]

Thanks.

Short. Clear. No fluff. That's what they need.


Step 4: Wait for Your Claim Code

Audiomack reviews your request manually. Response times vary — usually a few days to a week.

When they approve, they'll send a custom claim code to the email address you gave them. Check your inbox. Check spam too, just in case.


Step 5: Enter the Claim Code and Finish Setup

Open the email from Audiomack. It'll have your claim code and a link to complete the process.

  1. Click the link
  2. Enter your claim code
  3. Create your password
  4. Follow the on-screen steps to finish

Done. Your profile is now yours.


Step 6: Download the Audiomack Creator App

Once you've claimed, head to the app store and download the Audiomack Creator App (separate from the regular Audiomack listener app).

This is your mission control. From here you can:

  • Update your profile photo, header, and bio
  • Connect all your social media
  • Upload music directly (for exclusive mixtapes, freestyles, unreleased cuts)
  • See real-time play counts, listener locations, and trending activity
  • Get notified when your music hits playlists

Once your profile is claimed and set up properly, the next move is authentication — the grey check.

To qualify, your profile must have:

  • A profile photo
  • At least one social media account linked with a matching display name (this is why your Instagram name should match your artist name)
  • At least two original uploads — not remixes, not covers, not freestyles of other people's beats

When you've hit those three requirements, apply here: audiomack.com/world/post/audiomack-for-creators-authentication

Authenticated artists get better algorithmic visibility, access to the full Creator Dashboard, and become eligible for the Audiomack Monetization Program (AMP) — which means you can start earning from your plays directly on Audiomack.


What the Screenshots Should Look Like (If They Ask)

Audiomack usually doesn't ask for screenshots at the claim stage — your Instagram account and distributor name are enough. But if they do follow up asking for more proof, send:

  • A screenshot of your SongDis dashboard showing your artist name and the release you mentioned
  • Make sure the screenshot shows the edit controls or back-end view — proof that you manage the release, not just that you can open a browser

Don't send:

  • Selfies
  • Government IDs
  • Screenshots of the public Audiomack profile

Quick screenshot tip

  • iPhone: side button + volume up
  • Android: power + volume down

Crop tightly. Clear is better than big.


If Something Goes Wrong

"Audiomack didn't respond to my DM"

Wait a full week. If still nothing, send a gentle follow-up DM with the same four details. Don't send multiple DMs in a row — it slows things down, not speeds them up.

"The DM won't go through"

Make sure you're messaging from an Instagram account that's at least a few days old and has content on it. Brand new, empty Instagram accounts sometimes get flagged by Instagram's DM filters.

"Someone else already claimed my profile"

This happens when an ex-manager, old label, or someone with a similar artist name claimed it first. DM @audiomackartist with:

  • Your unclaimed profile URL (or the URL of the wrongly claimed one)
  • Proof you're the actual artist — your SongDis dashboard screenshot, your social links, any other proof of identity
  • A clear explanation of the situation

"I can't find my artist profile on Audiomack"

Your release may not have fully propagated yet. SongDis delivery to Audiomack usually takes 24 to 72 hours after your release goes live. Wait, then search again.



One Last Thing

Audiomack is one of the most important platforms for African music in the world. The people on it are not casual listeners—they're the ones who break new sounds. The ones who make songs go viral across the continent before the world catches up.

Your profile on Audiomack is your front door to that audience. Don't leave it locked.

Claim it. Set it up. Get authenticated. Start showing up where your fans already are.

And if you hit any trouble—message SongDis support. We'll walk through it with you.

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